Shipping policy
Thank you for shopping with Stefany Bags Shoes and More. Our Shipping Policy outlines important information about how we handle the shipping and delivery of your orders.
Order Processing Time
Orders are typically processed and shipped within 1-3 business days from the date of order placement. Please note that orders are not processed or shipped on weekends or holidays. In some cases, processing times may be extended due to high order volumes or unforeseen circumstances. We appreciate your understanding in such cases.
Shipping Methods
We offer a variety of shipping methods, including standard and expedited shipping. Shipping options and rates will be displayed during the checkout process. Please choose the option that best suits your needs.
Estimated Delivery Times
The estimated delivery times for your order may vary based on the shipping method selected and your delivery address. Please note that these are approximate delivery times and are not guaranteed. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.
International Shipping
At Stefany Bags Shoes and More, we offer international shipping with the help of listed reship services, ensuring that our unique collection can reach customers worldwide.
As an alternative, for our international clientele, we recommend utilizing reshipping proxy shopping services. These services can help bridge the gap, allowing you to enjoy our curated selection of vintage treasures from anywhere in the world.
Two popular options among our international customers are:
- Reship.com: Reship offers a straightforward solution for international shoppers, providing you with a US address where your purchases can be delivered. From there, Reship will forward your items to your actual address outside the USA.
- Buyandship.today: Buyandship provides a similar proxy shopping service, with easy-to-use features designed to make international shopping hassle-free.
Please note that when using these services, additional fees will apply on top of shipping costs from Stefany Bags Shoes and More to the proxy service's US address, as well as the reshipping company's fees for forwarding the items to your international location.
Shipping Costs
Shipping costs are calculated based on the total weight and dimensions of your order, as well as the shipping method chosen. You can view the shipping costs during the checkout process before finalizing your order.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package. If you have any questions about tracking your order, please contact our customer support team.
Order Verification
At Stefany Bags Shoes and More, ensuring the security of our customers is our top priority. To comply with our credit card processor requirements and protect against fraudulent activities, we reserve the right to request additional information for order verification. This may include, but is not limited to, providing identification, verifying billing and shipping addresses, and confirming the legitimacy of the purchase. We also retain the right to cancel any order we deem suspicious or refuse a sale based on data from our credit card processor. We appreciate your cooperation in this matter.
Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us via email at info@stefanybags.com.